ASU Center for Organization Research and Design

Servicizing as a Tool for Increasing the Sustainability of Product Life Cycles

by Adi Wolfson; Dorith Tavor

May 19, 2016

The design and delivery of services have changed tremendously over the last decade. Yet the conceptualization of services should place a greater emphasis on the social and environmental aspects of value design, and services should also be incorporated as an essential part in the production and delivery of products. The addition of clean services (CleanServs) to the various stages of the product's life cycle can reduce both resource use and pollution emission. Moreover, servicizing the product's life cycle can also add various environmental and social values, and thereby increasing the sustainability of the final solution. Finally, the potential of servicizing to increase the sustainability of the physical resources based life cycle of goods was illustrated by the example of the life cycle of printed book.

Servicizing as a Tool for Increasing the Sustainability of Product Life Cycles